This is the 3rd video in the Microsoft Power Virtual Agents series
Overview – https://www.youtube.com/watch?v=QMHcGUrwImI&t=1s
How to create a bot – https://www.youtube.com/watch?v=fkeFEXl_cj4&t=1s
The Greeting topic is a prebuilt topic in power virtual agents. It has around 52 trigger phrases that represent 52 ways of greeting in English.
You can customise this Greeting topic to suit your chatbot needs. For example, I customised my agent/chatbot, TripPanner. TripPlanner is a service for booking flights, car hires, hotels, FAQ etc.
Don’t forget to subscribe to my YouTube channel for more videos like this one ☝️. Let me know your thoughts in the comment section.
